SHIPPING POLICY

Shipping Policy for Janie's Digital Store

Thank you for visiting and shopping at Janie's Digital Store! We aim to provide you with the best shipping options, ensuring a positive and seamless experience. Below are the terms and conditions that constitute our Shipping Policy.

General Information

Processing Time: All orders are processed within 1-3 business days. This is production time.

Note: Processing time is separate from shipping time. Once shipped, you'll receive a tracking number to monitor your order’s progress.

Shipping Rates & Delivery Estimates: We currently ship worldwide. Orders are not shipped on weekends or holidays.

• Shipping to United States: Time: 3-6 business days. Single product rate: $3.99. Additional product: $2.00.
• Shipping to Canada: Time: 2-6 business days. Single product rate: $6.99. Additional product: $1.95.
• Shipping to Europe: Time: 2-5 business days. Single product rate: $4.59. Additional product: $1.45.
• Shipping worldwide: Time: 8-14 business days. Single product rate: $11.99. Additional product: $6.00.

Please note that delivery delays can occasionally occur.

Customs, Duties, and Taxes: Janie's Digital Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Confirmation & Order Tracking

Once you have placed an order you will receive an order confirmation email for your records. Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s).

Damages

Janie's Digital Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchange Policy

For more information on how returns are processed, and any questions regarding refunds, please see our Returns & Exchange Policy page.

Contact Us

If you have any questions concerning our shipping policy, please contact us.

Janie's Digital Store

support@janiesdigitalstore.com